Re-Entry Community Case Manager
Lumberton, North Carolina•Full-time
About the Job
Overview:
This position is assigned to the Local Reentry Council in the specified North Carolina county. The Community Case Manager holds a caseload of individuals returning to the community from prison, jail, probation, or parole, as well as those with a criminal history who require support services. The goal is to facilitate a successful reintegration by assessing needs and risks, coordinating services, providing guidance, and ensuring continuity of care pre‑ and post-release.
Key Responsibilities:
- Clearly communicate client expectations and Council rules.
- Ensure clients complete assessments, treatment, or required classes; monitor and verify participation.
- Collaborate with community partners to reinforce pro‑social behavior.
- Build a therapeutic professional alliance with clients.
- Address noncompliance or risky behaviors during interactions and provide corrective guidance.
- Use validated risk assessments to prioritize high‑risk needs for intervention.
- Link clients to community resources and schedule follow‑up appointments.
- Facilitate goal setting and target development in coordination with clients and service providers.
- Monitor client progress and adjust plans as needed.
- Maintain accurate records of client data and services via the NC DPS CART (Community Automated Reentry Tool) system.
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